It concludes that, like other healthcare professionals who have been protecting their individual interests for many years, pharmacy technicians should now seriously consider carrying their own personal professional indemnity and legal defence costs insurance; one that is entirely independent of their employer and of their employer’s representative association.
The Pharmacy Insurance Agency (PIA) has been arranging insurance protection for the pharmacy profession since 1990, currently arranging insurance for more than 20,000 individuals, to include many pharmacy technicians working across all sectors of the profession. The PIA understands pharmacy risk management and how this differs in the community, hospital, primary care, prison or other setting.
Most importantly of all, the PIA is not in any way linked to an employer’s insurance scheme, nor an employer’s representative organisation like the NPA. It is able to concentrate on primarily protecting the interests of an employee at all times, even if it means that the approach it takes to secure the best defence for the employee impacts unfavourably upon the employer. We believe that this factor is a very important one to consider, when considering where best to source a professional indemnity insurance scheme.
This provides legal defence costs, claimant’s expenses and compensation settlements as a result of any claim made against a pharmacy technician resulting from:
Where this has resulted in bodily injury, mental injury, illness, disease or death.
Mistakes made whilst offering First Aid assistance at a motor accident or performing resuscitation on a member of the public
As a result of words written or spoken. Breach of Confidentiality For breaching the confidentiality of a patient.
As a result of physical injury caused to any person or damage to property.
This provides legal defence costs in the event of the following:
To assist in an employment tribunal, e.g., to claim compensation from an ex- employer for unfair dismissal.
Representation Providing legal representation at any inquest convened to inquire into the conduct of a pharmacy technician, e.g., coroner's inquest, fatal accident inquiry, NHS tribunal or a GPhC disciplinary process, etc.
Defence of any criminal prosecution arising from pharmacy technician responsibilities, e.g., criminal negligence, manslaughter or Medicines Act offences.
Defence of any civil proceedings brought under legislation for unlawful discrimination on the grounds of sex, race, disability, age, religious belief or political opinion; defence of the serving of a Statutory Notice under Health and Safety at Work legislation.